Privacy Policy

1. Who we are

Buildlane is a training brand run by Vetcha Venkata Roopesh as an individual educator from India. There is no separate registered company entity behind this offering. We provide online training related to client acquisition, positioning, offers, Meta advertising, and sales conversations — not business-opportunity sales, investment advice, or advertising platform services.

2. Information we collect

We may collect the following types of information:

Information you provide

• Name, email address, and contact details when you purchase, join our community, or contact us
• Account information for our community platform (Skool), including profile details you choose to add
• Messages, questions, or support requests you send to us
• Billing-related details needed to complete your purchase (payment card and banking data are handled by our payment processor — see below)

Information collected automatically

• Device and browser type, operating system, IP address, and general location derived from IP
• Pages visited, time spent, referral source, and basic usage data when you browse our website
• Cookies and similar technologies used for essential site operation and analytics, where applicable

Information from third parties

• Payment confirmation and transaction status from Razorpay
• Community membership and activity data from Skool, where you access our training

3. How we use your information

We use the information we collect to:

• Provide access to our training, materials, and community
• Process payments and deliver purchase confirmations
• Send transactional emails, including Skool invitations and account notices
• Respond to support requests and communicate about your account
• Improve our website, content, and student experience
• Comply with legal obligations, prevent fraud, and enforce our terms

We do not sell your personal information. We do not use your data to make income guarantees or to represent that you will achieve specific business results.

4. Payment processing

Payments are processed by Razorpay. When you pay, your payment information is collected and processed directly by Razorpay in accordance with their privacy policy and security standards. We receive limited transaction details such as payment status, amount, and billing contact information needed to fulfill your purchase.

5. Third-party services

We use trusted third parties to operate our business, including:

• Razorpay — payment processing
• Skool — community and course delivery
• Resend — transactional email delivery
• Wistia — video hosting and playback on our website
• Hosting, analytics, and infrastructure providers that help us run the website securely

These providers only receive information needed to perform their services. They are not permitted to use your data for their own marketing unrelated to our agreement with them.

Buildlane is not affiliated with Meta, Facebook, Instagram, or any other advertising platform. Any use of those platforms is at your own discretion and subject to their separate terms and policies.

6. How long we keep your information

We retain personal information for as long as needed to provide our services, maintain your account, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements. When information is no longer required, we delete or anonymize it where reasonably possible.

7. Your rights and choices

Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction on the use of your personal information. You may also opt out of non-essential communications where applicable.

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

8. Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are intended for adults running or building a professional service business. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will take appropriate steps to delete it.

10. International users

If you access our services from outside India, your information may be processed in India or in countries where our service providers operate. By using our services, you understand that your information may be transferred accordingly.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our services after changes are posted means you accept the revised policy.

12. Contact us

For privacy questions or requests relating to your personal information, contact:

Email: roopesh@withunio.com